Driver Safety Guide
Helping you stay safe on every trip
What is Cartrack about?
Cartrack helps inDrive drivers stay safe while working.
Your car is your income. Cartrack helps protect you, your vehicle, and your passengers while you’re on the road.
This service works separately from inDrive and does not affect your trips, earnings, or ratings.
What you get | E-Hailing Plus
Tailored for you
Clear, practical protection while you work.
- Live GPS tracking of your vehicle
- 24/7 emergency support
- Fast response if your vehicle is stolen or hijacked
- Panic button
- Optional dashcam solutions for extra protection
- Access through the Cartrack mobile app
Safety is non-negotiable. Every feature is designed to help drivers stay protected, every ride, every time.
Optional extra protection | Dashcam solutions
Dual Vision Dashcam
Records the road and inside the vehicle:
- Night vision
- Live video and audio
- Remote access to footage
Why many drivers choose this
Peace of mind beyond tracking:
- Video proof if an incident happens
- Faster insurance support
- Protection against false claims
- Peace of mind for you and your family
AI Dual Vision Dashcam
Includes everything above, plus:
- Alerts for fatigue, distraction, or phone use
- Helps prevent accidents before they happen
Emergency contacts
Cartrack Emergency Control Room (24/7)
📞 011 250 3000 (Option 2)
📞 010 141 3890 (Option 2)
South African Emergency Services
📞 SAPS: 10111
📞 Ambulance / Fire: 10177
📞 Emergency (from mobile): 112
Customer care & support
Cartrack Client Services
📞 011 250 3000 (Option 4)
Operating hours
- Monday to Friday: 8am to 6pm
- Saturday: 8am to 1pm
Emergency support is available 24/7.
FAQs
Who can sign up?
The partnership is available to all verified Platinum-tier inDrive drivers in South Africa.
Costs and contracts
Special inDrive driver pricing applies.
All costs and contract terms are explained clearly before you agree.
Does Cartrack share my data with inDrive?
No.Your tracking data remains private unless you give permission.
What to do if something goes wrong?
Stolen or hijacked vehicle
- Get to a safe place immediately
- Call the Cartrack Control Room.
- 011 250 3000 (Option 2)
- 010 141 3890 (Option 2)
- Provide your details and last known location
- Recovery teams are activated immediately
- Follow instructions from the control room
Get started
How to sign up
- Click the official campaign link
- Complete the form
- Speak to a Cartrack consultant.
Safety tips
Know when to stop | Our Dashcams help
Fatigue is a red flag
Driving while tired or unwell is dangerous.
If you feel fatigued, distracted, or unwell, do not accept trips.
No order is worth risking your life.
Stay safe on the road
Simple habits that reduce risk
- Trust your instincts. Cancel if something feels wrong
- Avoid quiet or poorly lit areas, especially at night
- Keep doors locked until the passenger is confirmed
- Share your live location with someone you trust
- Keep emergency numbers saved on your phone
